Mr. Colgan leads the company’s efforts to build and deliver a world class collection of capabilities and services to the aviation market. With 20+ years of aviation experience across the airline, MRO and technology verticals, his efforts are focused on aligning the company’s strategy with the aviation market needs to better deliver long-term value creation for MRO Holdings customers.
Philosophy
Purpose
Our purpose is to promote an environment of respect, trust, and collaboration
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Mission
Our mission is to create long term value
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History
1983
Aeroman is established
Aeroman is established as the Maintenance and Engineering division of TACA Airlines, created to provide in-house maintenance to the entire fleet.
1996
Aeroman
Hangar 1
As a result of growing demand, Aeroman built Hangar 1 with four maintenance bays
1999
Flightstar is established
Flightstar established as an aircraft battery and NDT inspection shop at Miami International Airport.
2000
Flightstar Cargo Conversion
Flightstar relocated to Hangar 1 at Jacksonville International Airport and performed first cargo door conversion on a B727-200.
2005
Flightstar Relocation
Flightstar relocated operations to Cecil Field in Jacksonville, Florida.
2006
TechOps MX is established
TechOps MX was first formed in Guadalajara as a result of a Delta-Aeromexico maintenance services alliance.
2008
Aeroman
Hangar 2 and 3
Aeroman expanded capacity at El Salvador International Airport by adding Hangar 2 and Hangar 3, with one maintenance bay in each hangar.
2010
Flightstar Expansion
Flightstar expanded capacity at Cecil Field by adding Hangar 905 with one paint and two maintenance bays.
2012
Aeroman
Hangar 4
Aeroman expanded capacity at El Salvador International Airport by adding Hangar 4 with three maintenance bays.
2014
TechOps MX Relocation
TechOps MX relocated to Querétaro, Mexico and joined the expanding aerospace cluster at Querétaro Intercontinental Airport.
2014
Flightstar Expansion
Flightstar expanded capacity at Cecil Field by adding Hangar 935 with four maintenance bays
2015
Aeroman Expansion
Aeroman expanded capacity at El Salvador International Airport by adding Hangar 5 with ten maintenance bays and extending Hangar 2 and 3, adding two additional maintenance bays. Aeroman performed first A330 heavy maintenance check and opened Airbus Competence Training Center (ACT)
2016
MRO Holdings is established
Aeroman and Flighstar joined forces under MRO Holdings Aeroman implemented the use of mobile tablets across all maintenance bays
2017
TechOps MX joins
MRO Holdings
TechOps MX joined forces with Aeroman and Flightstar under MRO Holdings. Aeroman performed first heavy maintenance checks on B757 and E190 fleets.
2018
Aeroman
Hangar 6
Aeroman expanded capacity at El Salvador International Airport by adding Hangar 6 with twelve maintenance bays and extending Hangar 2 and 3, adding two additional maintenace bays. TechOps MX expanded capacity at Querétaro Intercontinental Airport by extending the interiors workshop. Aeroman performed first A320 NEO check and TechOps MX performs first B757 check.
2019
MRO Solutions is established
MRO Solutions is established under MRO Holdings.
2020
North State Joined
MRO Holdings
North State Aviation joined forces with Aeroman, Flightstar, TechOps MX and MRO Solutions under MRO Holdings.
Leadership
Chief Executive Officer
Mark Eldred
Chief Operating Officer
MRO Holdings
Mr. Eldred is responsible for the operational performance of the group and all aspects in fulfilling its commitments to airline customers. With nearly 35 years of industry experience, most recently serving as Vice President of Base Maintenance at a major US-based commercial airline, his efforts are focused on solidifying and improving operational processes, systems, and execution throughout the organization.
Bill Tiffany
Chief Revenue & Development Officer
MRO Holdings
Mr. Tiffany is responsible for all revenue generation processes while driving better integration and alignment between all revenue-related functions consistent with the high standards of MRO Holdings. Mr. Tiffany also leads all corporate strategy and development efforts and oversees strategic investments for the enterprise. He has held executive roles in a range of large organizations. Prior to joining MRO Holdings he was a Vice President with a major US-based commercial airline.
Alberto Acosta
Chief Financial Officer
MRO Holdings
Mr. Acosta is responsible for oversight and operations of the company’s financial activities. He brings over 25 years of major corporation, multi-national CFO experience with Siemens and most recently TIGO.
Cristina Guirola
Chief People Officer
MRO Holdings
Mrs. Guirola leads the People Strategy for MRO Holdings by establishing a true partnership with the business in advancing and driving goals. With over 20 years of experience in leadership roles of Human Capital and Cultural Transformation, she ensures that our people continue to be our competitive advantage. She is responsible to enhance our values of respect, trust and collaboration as a member of our senior management team and a leader of the human capital function.
Dec Lee
Chief Transformation & Technology Officer
MRO Holdings
Mr. Lee leads the Transformation and Technology team with a focus on MRO Holdings process and IT system transformation, security and reliability. He brings over 40 years of aviation experience that includes aircraft maintenance, engineering, quality, and airport operations. Prior to MRO Holdings, Dec served as Vice President of Charlotte Airport Operations and prior to that Vice President, Engineering, Quality and Training for American Airlines.
Ana Carol de Benedetti
General Counsel
MRO Holdings
Ms. Benedetti leads all legal matters for the MRO Holdings group of companies. Ana Carol brings more than 20 years of experience in the airline and related industries. Prior to joining MRO Holdings, Ana Carol served as General Counsel for LifeMiles, Avianca’s loyalty program.
Elsy Pozo
Vice President Internal Audit, Corporate Governance & SOC Office Head
MRO Holdings
Ms. Pozo is focused on ensuring the company’s corporate governance and internal controls are in place and effective. Elsy also serves as the Office Head for our System Operations Center (SOC) in San Salvador. Elsy brings 19 years of airline industry experience, including 13 years in areas of Internal Controls and Internal Audit, building world-class audit teams from inception in SOX Compliance Programs and incorporating innovative audit techniques in Data Analytics, leveraging long term continuous auditing and monitoring programs.
Alejandro Echeverría
Chief Executive Officer
Aeroman
Mr. Echeverria leads one of the biggest MROs in the America’s to provide the highest results in Safety, Quality and Performance. More than 30 years of wide experience, in ENAER, LATAM Airlines and Airman MRO, have allowed him to be deeply involved in all Strategic, Maintenance and Engineering activities in the aviation industry. His leadership and knowledge enables the organization to provide world class services, creating added value and high satisfaction levels to our customers.
Steve Hojnacki
Vice President, US Operations
MRO Holdings
Mr. Hojnacki is responsible for the Flightstar and North State businesses. He will be building a close working relationship with our front-line operations leadership and working teams. Mr. Hojnacki is also in charge of improving our overall level of service and performance at both US locations. He brings more than 35 years of experience in aviation maintenance. Prior to MRO Holdings, he served as Senior Vice President at Strom Aviation / Aeroteams where he was responsible for maintenance operations, commercial activity, financial performance, and FAA 145 Repair Station compliance as the Accountable Manager.
Marco Platero
General Manager
TechOps MX
Mr. Platero is responsible for developing the people and processes at TechOps MX, one of the largest MRO’s in Mexico, with the vision to position it as a premier MRO provider in the Americas. Marco leads all front-line technicians and the operation teams at TechOps MX. He brings more than 27 years of experience at TACA, Aeroman and MRO Services

Charles Creech
President
North State
Mr. Creech was one of five founding employees that brought North State to life in 2010. As President, he has overall responsibility for the company’s culture, operations, facility, operating budget and administration. Mr. Creech has more than 45 years of aviation experience having launched his career with Piedmont Airlines in 1973. He also worked for Braniff Airlines, US Airways, American Trans Air and was President of Pace Airlines. Under his leadership, North State has received the President’s Award from the North Carolina Aviation Authority, was named the Small Business of the Year for the State of North Carolina and was the recipient of Patriotic Employee Participation from the Office of the Secretary of Defense.
Jon Lee
Vice President
MRO Solutions
Mr. Lee leads the MRO Solutions business, leveraging the team’s deep industry experience and broad technical skillsets to meet the needs of the rapidly evolving aviation maintenance industry. Jon has more than 15 years of aviation experience. Prior to joining MRO Solutions, Mr. Lee held leadership roles with MRO Holdings and Oliver Wyman CAVOK where he worked with major airlines and MROs.

Eduardo Lasala
Vice President Customer Experience
MRO Holdings
Mr. Lasala leads all Customer Experience activities of the Operational Companies of MRO Holdings with the main objective of providing best in class customer experience to foster long term partnerships. Eduardo brings over 20 years experience in the aviation/airline industry. Prior to MRO Holdings, he served in multiple leadership roles at Taca Airlines, Avianca Airlines, Volaris Airlines and Airline MRO Parts.
Jimmy Hill
Vice President Sales & Marketing
MRO Holdings
Mr. Hill leads all Programs, Sales & Marketing of MRO Holdings with the main objective of managing revenue generating activities while fostering long term partnerships. Jimmy brings more than 20 years experience in the aviation/airline industry. Prior to MRO Holdings, he held leadership roles with CFM Material, General Electric, Pratt & Whitney and AAR.
Ricardo Alvarez
Vice President Corporate Supply Chain
MRO Holdings
Mr. Alvarez is responsible for the corporate supply chain functions of the group, securing availability and cost efficiency of parts at all our facilities. He brings over 27 years of major corporation and multi-national supply chain management expertise at Kellogg Company and P&G in a wide variety of roles throughout Latin America.
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