Philosophy

Our philosophy at MROH is simple: to recruit, train and invest in the best people in the industry to align our services and solutions with the long-term needs of our clients.

Purpose

Our purpose is to promote an environment of respect, trust, and collaboration

We promote an environment of Respect, Trust and Collaboration as a foundation for our people to succeed. We want to provide our aviation professionals a stable and challenging work environment centered around a culture of Safety, Quality, and Performance.

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Mission

Our mission is to create long term value

We strive to move customers away from the traditional MRO transactional relationship to a longer-term partnership approach in which we provide a trusted, cost effective, comprehensive technical solution built upon by a unique combination of hands on experience, industry knowledge and technology.

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History

1983

Aeroman was established

Aeroman was established as the Maintenance and Engineering division of TACA Airlines, created to provide in-house maintenance to the entire fleet.

1996

Aeroman
Hangar 1

As a result of growing demand, Aeroman built Hangar 1 with four maintenance bays

1999

Flightstar was established

Flightstar was established as an aircraft battery and NDT inspection shop at Miami International Airport.

2000

Flightstar Cargo Conversion

Flightstar relocated to Hangar 1 at Jacksonville International Airport and performed first cargo door conversion on a B727-200.

2005

Flightstar Relocation

Flightstar relocated operations to Cecil Field in Jacksonville, Florida.

2006

TechOps MX was established

TechOps MX was first formed in Guadalajara as a result of a Delta-Aeromexico maintenance services alliance.

2008

Aeroman
Hangar 2 and 3

Aeroman expanded capacity at El Salvador International Airport by adding Hangar 2 and Hangar 3, with one maintenance bay in each hangar.

2010

Flightstar Expansion

Flightstar expanded capacity at Cecil Field by adding Hangar 905 with one paint and two maintenance bays.

2012

Aeroman
Hangar 4

Aeroman expanded capacity at El Salvador International Airport by adding Hangar 4 with three maintenance bays.

2014

TechOps MX Relocation

TechOps MX relocated to Querétaro, Mexico and joined the expanding aerospace cluster at Querétaro Intercontinental Airport.

2014

Flightstar Expansion

Flightstar expanded capacity at Cecil Field by adding Hangar 935 with four maintenance bays

2015

Aeroman Expansion

Aeroman expanded capacity at El Salvador International Airport by adding Hangar 5 with ten maintenance bays and extending Hangar 2 and 3, adding two additional maintenance bays. Aeroman performed first A330 heavy maintenance check and opened Airbus Competence Training Center (ACT)

2016

The MROH Group is created

The MROH group acquires FAS, and FAS becomes part of the MROH group maintenance facilities. Aeroman implemented the use of mobile tablets across all maintenance bays.

2017

Commercial Partnership with
TechOps MX and MROH

The MROH group enters into a commercial partnership with TechOps MX. Aeroman performed first heavy maintenance checks on B757 and E190 fleet.

2018

Aeroman
Hangar 6

Aeroman expanded capacity at El Salvador International Airport by adding Hangar 6 with twelve maintenance bays and extending Hangar 2 and 3, adding two additional maintenace bays. TechOps MX expanded capacity at Querétaro Intercontinental Airport by extending the interiors workshop. Aeroman performed first A320 NEO check and TechOps MX performs first B757 check.

2019

MRO Solutions was established

MRO Solutions becomes part of the MROH group

2020

North State is acquired by
MROH

The MROH group acquires NSA, and NSA becomes part of the MROH group maintenance facilities.


    Leadership

    The MROH group Leadership Team is responsible for promoting an environment of Respect, Trust, and Collaboration as a foundation for our people to succeed.

    Carroll Lane

    Chief Executive Officer
    MROH Group

    Mr. Lane directs MROH Group’s strategic vision, ensuring world-class service delivery to the aviation market. His priorities include aligning company strategy with market needs, consolidating the strengths of its multinational operations, and driving continued growth and innovation to build upon the company’s achievements. Drawing on over 25 years of critical leadership in aerospace and defense, his background includes serving as President of Commercial Engines for Pratt & Whitney and holding strategic roles at United Technologies Corporation.

     

    Mark Eldred

    Chief Operating Officer
    MROH Group

    Mr. Eldred is responsible for the operational performance of the group and all aspects in fulfilling its commitments to airline customers. With nearly 35 years of industry experience, most recently serving as Vice President of Base Maintenance at a major US-based commercial airline, his efforts are focused on solidifying and improving operational processes, systems, and execution throughout the organization.

    Jon Lee

    Chief Commercial Officer
    MROH Group

    Mr. Lee spearheads all commercial endeavors spanning Sales, Customer Experience, Marketing, Branding, and Planning & Operations Support at MROH. Jon collaborates closely with both our leadership teams and customers to synchronize MROH’s vision with their short- and long-term requirements. With over 15 years of aviation expertise, Jon’s background includes leadership roles at Oliver Wyman CAVOK, where he collaborated with prominent airlines and MROs. Most recently, he served as the Vice President of MROH Operations Planning and Engineering division.

    Alberto Acosta

    Chief Financial Officer
    MROH Group

    Mr. Acosta is responsible for oversight and operations of the company’s financial activities. He brings over 25 years of major corporation, multi-national CFO experience with Siemens and most recently TIGO.

    Elisa Saravia

    Chief Information & Transformation Officer
    MROH Group

    Mrs. Saravia oversees the planning, development, implementation, maintenance, security, and administration of technology across the MROH group, ensuring that all technology platforms, systems, and software are readily available to achieve our objectives. With over 20 years of experience in the telecommunications industry, Mrs. Saravia has a proven track record of spearheading technological transformations through high-performing teams. Before joining MROH group, Elisa played a key role in TIGO El Salvador (MILLICOM Group) as VP of Operations/CTIO, significantly driving the company’s digital transformation and progress.

    Ana Carol de Benedetti

    Chief Legal & Taxes Officer
    MROH Group

    Mrs. Benedetti leads all legal matters for the MROH group. Ana Carol brings more than 20 years of experience in the airline and related industries. Prior to joining the MROH Group, Ana Carol served as General Counsel for LifeMiles, Avianca’s loyalty program.

    Elsy Pozo

    Vice President Internal Audit, Corporate Governance & SOC Office Head
    MROH Group

    Mrs. Pozo is dedicated to ensuring the MROH group corporate governance and internal controls are both established and effective. With over 20 years of experience in the airline industry, Elsy possesses extensive expertise, with more than 15 years specifically focused on Internal Controls and Internal Audit. She has spearheaded the development of world-class audit teams within SOX Compliance Programs and has implemented innovative audit techniques in Data Analytics. Leveraging long-term continuous auditing and monitoring programs, Elsy has consistently enhanced operational efficiency and risk management within the organization.

    Cristina Guirola

    Chief Talent Officer
    Aeroman 

    Mrs. Guirola leads the people strategy for Aeroman by establishing tactics to advance and drive objectives forward. With over 20 years of experience in leadership positions in Human Capital and Cultural Transformation, Cristina ensures that our people remain our competitive advantage. She is responsible for enhancing our values of respect, trust, and collaboration as a member of our senior management team and leader of the human capital function.

    Eduardo Lasala

    Vice President Customer Experience
    MROH Group

    Mr. Lasala leads all Customer Experience activities of the Operational Companies of the MROH group with the main objective of providing best in class customer experience to foster long term partnerships. Eduardo brings over 20 years experience in the aviation/airline industry. Prior to MROH, he served in multiple leadership roles at Taca Airlines, Avianca Airlines, Volaris Airlines and Airline MRO Parts.

    Ricardo Alvarez

    Vice President Corporate Supply Chain
    MROH Group

    Mr. Alvarez is responsible for the corporate supply chain functions of the MROH group, securing availability and cost efficiency of parts at all our facilities. He brings over 27 years of major corporation and multi-national supply chain management expertise at Kellogg Company and P&G in a wide variety of roles throughout Latin America.

    Stephen Rooney

    Vice President Components
    MROH Group

    Mr. Rooney spearheads the development of a crucial business vertical. He is responsible for transitioning current component repair capabilities into a Components Business and providing strategic direction for its growth. His priorities include establishing the necessary technical, production, and commercial infrastructure, while also developing new component repair offerings across the OpCos. Drawing on over three decades of experience in the aerospace and MRO industries, his background includes key leadership roles such as Managing Director Engine and Landing Gear Overhaul at United Airlines, Vice President Technical Services at Pinnacle Aircraft Parts, Inc., and Senior Director Engineering & Customer Services at General Electric.

    Rick Uber

    Vice President MRO Colombia & Mexico
    MROH Group

    Mr. Uber is responsible for the group’s MRO businesses in Colombia and Mexico. With forty years of invaluable experience spanning leadership roles at prominent organizations such as Delta Air Lines and Aviation Repair Technologies (ART), his priorities include P&L accountability and a resolute focus on the highest standards of safety, quality, and compliance. He is also dedicated to making operations more effective and successful by developing and executing strategic business plans and fostering respectful, trustworthy, and collaborative work environments.

    Alejandro Echeverría

    Chief Executive Officer
    Aeroman

    Mr. Echeverria leads one of the biggest MROs in the Americas to provide the highest results in Safety, Quality and Performance. More than 30 years of wide experience, in ENAER, LATAM Airlines and Airman MRO, have allowed him to be deeply involved in all Strategic, Maintenance and Engineering activities in the aviation industry. His leadership and knowledge enables the organization to provide world class services, creating added value and high satisfaction levels to our customers.

    Joseph M. Welter

    General Manager
    Flightstar

    Mr. Welter’s priorities are leveraging his profound understanding of aircraft maintenance and business acumen to drive success while ensuring the highest standards of safety, quality, compliance, and customer satisfaction. He brings over 37 years of extensive experience in the aviation industry, with a deep focus on Maintenance, Repair, and Overhaul (MRO). His previous roles include Vice President of Operations and General Manager at US-based MROs.

    Brandon Jauregui

    Managing Director
    TechOps MX

    Mr. Jauregui is responsible for leading the facility’s operations and advancing its growth and success. Drawing on his over two decades of experience in both corporate leadership and the MRO sector, Brandon previously served as the MROH Vice President of Human Resources for the US and was the interim GM of TechOps. His background also includes holding management roles at General Electric and Nilfisk, and serving in the US Marines.

    Our Community

    We are committed to making a positive and lasting impact in the regions we live and work in through local organizations that focus on the empowerment of veterans and children.
    CHARLES TAYLOR DAY
    At MROH, we celebrate the efforts of the talented professionals who ensure the safety and security of our airborne aviation infrastructure every day, but especially on National Aviation Maintenance Technician Day which is observed on May 24th. It is named after Charles Edward Taylor, the man who built the engine used to power the airplane of the Wright Brothers in 1903. As part of the celebration, we spend the day building children’s bikes with one of our business partners.
    CHARLES TAYLOR DAY
    SOS CHILDREN'S VILLAGES
    MROH helps SOS Children's Villages to assure every child has the right to quality care and a safe environment in order to reach their full potential. We help by providing school supplies, and by working with our local communities to provide a loving and supporting environment for children who have been or are at risk of being separated from their families
    SOS CHILDREN'S VILLAGES
    FOLDS OF HONOR
    For the past several years, MROH has supported Folds of Honor, an organization that since 2007 has carried on the noble mission of providing scholarships to the spouses and the children of America's fallen and disabled service-members. We join them in honoring their sacrifice and educating their legacy.
    FOLDS OF HONOR
    WOUNDED WARRIOR PROJECT
    MROH is proud to support Wounded Warrior Project whose focus and mission is to support veterans and service members who incurred a physical or mental injury, illness, or wound while serving in the military on or after September 11, 2001.
    WOUNDED WARRIOR PROJECT
    OTHER ORGANIZATIONS WE PROUDLY SUPPORT
    Click on the icon to learn more about each organization